Budget BuddySupport
Answers to the questions people ask most, and a person at the other end of this address. We usually reply within two or three working days.
Questions
Turn on cloud backup on the old phone, in the personal data settings. Install Budget Buddy on the new phone, signed in to the same Google or Apple account, and restore from Google Drive or iCloud. You can also share a backup file to your mail and load it on the new phone.
Removing the app removes the data on the phone. If you had cloud backup on, restore from Google Drive or iCloud in the personal data settings. If you had weekly backups on, load the newest file from the folder you chose.
No. There is nothing to sign up for, and the app works offline. It goes online to show ads in the free version, to send anonymous usage statistics, to buy or restore Premium through your store, to fetch today’s exchange rate when you convert your amounts to another currency, and to back up to Google Drive or iCloud if you turn that on.
iPhones with iOS 15 or later, and Android phones and tablets with Android 7.0 or later. There is no web version.
Budget Buddy is free with ads. Premium is one yearly subscription: 9.99 $ on the App Store and 10.99 $ on Google Play in the US. It removes the ads and the free limits, and adds bill scanning, repeating payments and smart insights.
Premium is billed by your store, so you cancel it there: Settings, your name, Subscriptions on iPhone, or Payments and subscriptions in Google Play. Cancel at least 24 hours before the year ends to stop the next renewal.
On iPhone, use Restore purchases on the Premium screen. On Android, sign in to Google Play with the account you bought it with and open the app again.
Yes, as a CSV file: export one from the other app, your bank or a spreadsheet, and the app walks you through the rest.
In the EEA, the UK and Switzerland, Google’s consent form asks how the ads in the free version may use your data. You can change your answer later under Ad privacy choices in Settings. Your entries are never part of it.
Check that notifications are allowed for Budget Buddy. On Android, also allow alarms and reminders, and keep the app out of battery saving.
Yes. Budget Buddy has a new icon, a white B on a green tile. Your data, settings and Premium stay as they were.
Turn on cloud backup on the old phone, in the personal data settings. Install Budget Buddy on the new phone, signed in to the same Google or Apple account, and restore from Google Drive or iCloud. You can also share a backup file to your mail and load it on the new phone.
Removing the app removes the data on the phone. If you had cloud backup on, restore from Google Drive or iCloud in the personal data settings. If you had weekly backups on, load the newest file from the folder you chose.
No. There is nothing to sign up for, and the app works offline. It goes online to show ads in the free version, to send anonymous usage statistics, to buy or restore Premium through your store, to fetch today’s exchange rate when you convert your amounts to another currency, and to back up to Google Drive or iCloud if you turn that on.
iPhones with iOS 15 or later, and Android phones and tablets with Android 7.0 or later. There is no web version.
Budget Buddy is free with ads. Premium is one yearly subscription: 9.99 $ on the App Store and 10.99 $ on Google Play in the US. It removes the ads and the free limits, and adds bill scanning, repeating payments and smart insights.
Premium is billed by your store, so you cancel it there: Settings, your name, Subscriptions on iPhone, or Payments and subscriptions in Google Play. Cancel at least 24 hours before the year ends to stop the next renewal.
On iPhone, use Restore purchases on the Premium screen. On Android, sign in to Google Play with the account you bought it with and open the app again.
Yes, as a CSV file: export one from the other app, your bank or a spreadsheet, and the app walks you through the rest.
In the EEA, the UK and Switzerland, Google’s consent form asks how the ads in the free version may use your data. You can change your answer later under Ad privacy choices in Settings. Your entries are never part of it.
Check that notifications are allowed for Budget Buddy. On Android, also allow alarms and reminders, and keep the app out of battery saving.
Yes. Budget Buddy has a new icon, a white B on a green tile. Your data, settings and Premium stay as they were.
Found a bug?
Tell us what happened and we will try to make it happen on our phone too. These help most:
Start a bug report- Phone modelFor example iPhone 15 or Pixel 8
- System versioniOS 18.1 or Android 15
- App versionIn the app’s settings
- What happenedAnd what you expected
- Steps to repeat itTap by tap if you can
- A screenshotOr a screen recording
How it works, page by page
Policies
Free on iPhone and Android
No account to make. Install it, pick your currency and log the first purchase.
