Support
Stuck on something? Most answers are below. If yours isn't, write to us and a real person will reply.
Questions
Why did my run end?
A run ends one of two ways. Either the tank ran dry, or the boat went over.
Fuel: cans float on the water ahead of you, and the gap between them grows every time. Sooner or later a gap is longer than your tank, so every run ends by itself. Upgrades are how you push that point further out.
Capsize: roll past your boat's tipping angle and stay there, or dunk the skipper's head while you're upside down, and that's the run. The Hull upgrade widens how far a boat can lean before it goes over.
The engine screams but the boat won't speed up. Why?
Your propeller is out of the water. The revs climb the moment you press throttle, but the push only arrives when the prop actually bites. Over a crest, in the air or riding nose-high, it's spinning in thin air, and you'll hear the engine over-rev.
Let the stern settle back in, then open it up again. Upgrading the Propeller (its lane is called BITE) gives you more grip and a faster recovery after a landing.
How do the two buttons work?
Right thumb is Throttle, left thumb is Brake. On the water the brake slows you, then backs you up, and also tips the bow down. In the air, Throttle lifts the nose and Brake drops it. That's how you flip, and how you line up a landing.
What does "TURN BACK" mean?
You can't retreat down the course. A current builds behind the furthest point you've reached and pushes you forward again, and the warning shows when you back into it. It isn't a penalty, just a nudge to turn around.
How do I unlock new boats and seas?
With coins. You earn them from pickups, distance and every stunt you land, plus daily missions and the login streak. Every boat and every sea shows its price in the garage.
Is Wave Rider free?
Yes. Wave Rider is free to download and play, and it's supported by ads. You can buy coin packs and a one-time Remove Ads, but every boat, sea and upgrade can also be earned with the coins from your runs.
Can I remove the ads?
Yes. Remove Ads is a one-time purchase that permanently turns off banner and interstitial ads. Rewarded ads, like doubling a run's coins or a second chance with half a tank, stay available, because you only see one if you tap to watch it.
Does Wave Rider work offline?
Yes. Every boat, sea and run plays offline, and there's no account to make. You only need a connection for ads, rewarded-ad bonuses, purchases and leaderboards.
Does it run on iPad and Android tablets?
Yes. Wave Rider runs on iPhone and iPad with iOS 15 or later, and on Android phones and tablets with Android 7.1 or later. The game plays in landscape.
Does my progress carry over to a new phone?
No. Your coins, boats, seas, upgrades and best distances are saved on your device and there's no cloud save, so a new phone, a reinstall or clearing the game's data starts you fresh. Remove Ads comes back with Restore Purchases, and leaderboard scores and achievements follow your Google Play Games or Game Center account.
How do I restore my purchases?
Tap Restore Purchases in Settings or at the bottom of the coin store, signed in to the App Store or Google Play account you bought with. It brings back Remove Ads. Coin packs turn into coins the moment you buy them, so they can't be restored.
I bought something and didn't get it. What now?
First, tap Restore Purchases in Settings or in the coin store. If it still hasn't arrived, email us with your receipt and roughly when you bought it, and we'll sort it out. Refunds are handled by the store you bought from: reportaproblem.apple.com for iPhone and iPad, or your Google Play order history on Android.
Is Wave Rider OK for kids?
There's no violence, no chat and nothing made by other players: a wipeout just sends the skipper into the water. The game does show ads and sell coins, so if a child plays on your device, turn on purchase approval in your parental controls (Ask to Buy on iPhone and iPad) and any purchase waits for your OK. The Privacy Policy explains how ads are handled for younger players.
How do I change my advertising or privacy choices?
Open Settings → Privacy Choices in the game to bring the consent form back and change your answers, where that form applies to your region. You can also reset or limit your advertising ID in your phone's settings. The Privacy Policy has the exact steps for iOS and Android.
Who makes Wave Rider?
SmartLifeUtils, a one-person studio in Slovenia, so every email reaches the person who builds the game. Writing about it or making a video? The press kit has the facts, the trailer, screenshots and the logo.
Found a bug?
A good report gets fixed fast. When you email us, please include:
- Your phone or tablet model (for example iPhone 13 or Pixel 7)
- The iOS or Android version
- The game version, from the store page or your device's app info
- Which boat and which sea you were on
- What happened, and what you expected to happen
- How to make it happen again, if you know
- A screenshot or screen recording, if you can